Transform Your Business with AI-Powered Solutions
We specialize in AI Integration Services, eCommerce Solutions, and Omnichannel Services to automate processes, enhance user experience, and maximize profitability.
Our Services
Powering growth through smart innovation. From AI automation to advanced eCommerce, we build the engines that drive your business forward.
AI Integration Services
Automate processes and deliver intelligent experiences with AI-driven solutions.
eCommerce Solutions
Build scalable, intelligent eCommerce platforms that deliver personalized experiences.
Omnichannel Services
Standardize customer experiences across all channels for seamless engagement.
Forget the App
Store.
Just
Start Chatting.
We leverage WhatsApp—the world's most popular platform—to remove the single biggest barrier to customer engagement: The Download.
Zero Friction Entry
Tourists and locals shouldn't have to download a new app just to interact with you. We bypass logins and installation entirely.
Unmatched Reach
Active User Base
Humanised AI
Voice-enabled and context-aware. We replace robotic scripts with your brand's unique tone.
Enterprise Grade
Secure Global Infrastructure
Universal Interface
From Gen Z to Boomers, everyone is fluent in "Chat."
The ACE Ecosystem
From marketing management to analytics, we guide customers through every stage—building engagement, enabling transactions, and driving loyalty.
Marketing & Lead Acquisition
Actionable marketing channel acquisition insights.
We track exactly where your users originate—whether via Social, SEO, or Direct channels. This data drives seamless lead engagement, funneling anonymous traffic instantly into a conversational environment and bypassing the friction of app downloads.
AI Enquiry Management
Automated product enquiry & feedback management.
Eliminate wait times. Our solution handles product catalogues, FAQs, and operational queries instantly. Includes AI Voice Activated Response to decipher voice notes and multilingual support, allowing users to speak naturally rather than type.
Smart Scheduling & Commerce
Scheduling & product recommendations processed with AI.
Convert intent into action. Our AI Concierge manages appointments and ticket bookings through natural conversation. For retail, the AI processes personalised recommendations and transactions in a unified flow to maximise conversion rates.
CRM & Lifecycle Management
Enhanced customer management and loyalty.
Maximise Customer Lifetime Value (CLV). Our system allows you to Retain, Reengage, Upsell, and Cross-sell efficiently. We turn one-time buyers into Gold Tier members using automated loyalty tracking and personalised rewards.
Data Analytics & Insights
Real-time Dashboards for strategic planning.
Get insights on your customers for more effective marketing planning & budgeting. Track Revenue, Retention Rates, and ROI in a single view to forecast growth and optimise spend.
One Platform. Four Powerful Engines.
We combine front-end conversational engagement with complex back-end logic. From deciphering voice notes to predicting customer lifecycles.
Humanised AI & Voice Logic
Move beyond rigid chatbots. Our AI understands context, handles complaints via Sentiment Analysis, and processes Voice Notes to increase accessibility for non-tech savvy users.
Voice Activated Response
Deciphers voice enquiries instantly in multiple languages, removing the typing barrier.
Sentiment Engine
Categorises feedback severity. Automatically escalates "angry" or "urgent" complaints.
Smart Scheduling
Users can book appointments and tickets entirely through conversational AI logic.
Hi! I understood that you want to change your appointment to next Tuesday at 2 PM. 🗓️
Integrated Wallet & Rewards
No apps to download. Our platform turns WhatsApp into a digital wallet where users can scan receipts, earn points, and redeem rewards instantly.
Receipt Scanning (OCR)
Users snap a photo of a physical receipt. Our AI extracts the data and awards points.
WhatsApp Wallet
A persistent wallet in-chat that stores credits, vouchers, and membership tier status.
Secure Redemption
Unique PINs and merchant verification apps ensure zero-fraud redemption.
Conversational Commerce
Turn conversations into conversions. From B2C product galleries to complex B2B ordering flows with digital audit trails.
In-Chat Catalogues
Browse products and add to cart without ever leaving WhatsApp.
B2B Efficiency
Streamline wholesale ordering with digital documentation and order history.
AI Upselling
Smartly suggests add-ons based on current needs and purchase history.
Classic Frames
Lightweight titanium frames with anti-blue light coating. Perfect for daily wear.
Generative AI CRM
Capture every interaction. We contextualise inputs into useful consumer data (spending, preferences) to drive targeted re-engagement campaigns.
Personalised Profiling
Automatically tags users based on behaviour, consumption lifecycle, and preferences.
Acquisition Analytics
Identify exactly which marketing channels (Social, SEO, Direct) are driving traffic.
Lifecycle Management
Automated tools to retain, re-engage, upsell, and cross-sell efficiently.
John usually buys Skincare Products every 45 days. He is likely due for a refill next week.
Measurable
Business
Growth.
We don't just engage; we drive targeted results and measurable increases across retail, corporate, and government sectors.
Average Sales
Ticket Size Growth
Acquisition
Customer Base Growth
Conversion
Lead-to-Sale Growth
Satisfaction
CSAT Improvement
Built for Scale.
Secured
by Protocol.
We don't just build chatbots; we engineer national-level infrastructure. Trusted by government agencies and multinational corporations to handle sensitive data at scale.
ISO 27001 Certified
International Standard for Digital Security. Full PDPA compliance and risk management controls.
High Load Architecture
Tested to manage 3 million+ transactions per year with dedicated load balancing.
Government Protocol Ready
Adherence to IM8 protocols. Regular VAPT audits conducted for national campaigns.
We don't just
build software.
We engineer dominance.
We transcend traditional development. By fusing Generative AI with enterprise-grade engineering, we transform operational challenges into unfair market advantages.
Huiji AI Commerce Ecosystem
A robust Generative AI Commerce Engine that drives direct revenue.
- Automated Sales Support: AI resolves product inquiries and guides purchases via the WhatsApp catalog.
- Sales Visit Logging: Automates B2B visit tracking by extracting agent/client details from text updates.
- System Integration (API): Seamless synchronization with WooCommerce, Social Media, and Logistics partners.
Yes! The Huiji Waist Tonic is perfect for that. 🌿
$49.80
Smart Workshop Booking
Implemented an AI Booking System allowing seamless scheduling for car services. The system handles quote requests, tracks service status in real-time, and automates appointment reminders via WhatsApp.
Premium Appointment Suite
High-touch Automated Appointment Management system. Features automated reminders, seamless rescheduling flows, and specific treatment slot allocations to eliminate scheduling conflicts.
The Gourmet Factor
F&B / RetailDirect WhatsApp Ordering
Enables customers to browse the full menu and place orders directly within the chat interface, integrated with the kitchen system.
Smart Meal Recommendations
AI analyzes user preferences to suggest suitable meals and upsell add-ons automatically.
Trusted by Industry Leaders Across Asia
Building digital platforms that
shape and lead
the digital economy.
We don't just write code; we architect ecosystems. Since 2012, Maxias has been the hidden engine behind some of Asia's most complex digital transformations.
With core strengths in usability, design, and development, we build successful, intuitive platforms from the ground up.
Simple.
Technology should be invisible. We build platforms meant for easy use and adoption by the layman, ensuring your customers engage without friction.
Smarter.
We integrate IT solutions that compliment your operation flow. From Generative AI to predictive analytics, we make your data work for you.
Scalable.
Future-proof by design. Our integrated "One Database" approach allows your business to scale operations massively without scaling manpower linearly.
Get in Touch
Let's build your
digital legacy.
Maxias Concierge
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